Dear IT Director,People seem to think that IT has an “easy button.” That we can just make simple changes and slap it into production quickly. How can I respond to this nonsense?Frustrated in FresnoDea Read more
Dear IT Director,We upgraded one of our major systems last year. We had some glitches, but overall it went fairly well. Here we are a year later, and people still blame the upgrade when they have prob Read more
Another year is quickly coming to a close. Unfortunately, 2021 did not turn out to be the year of “putting the pandemic behind us” that we hoped for. Despite that, we hope you saw this year as a turni Read more
Who should do backups? Anyone who has data they cannot afford to lose. Whether a small business, large enterprise, or a single person with one laptop, everyone has d Read more
I have worked at manufacturing companies for most of my career. There were a few university jobs first, but when I got the IT job at 3M, I was hooked. The sheer number of products they made was mind-b Read more
If you are an IT leader long enough, you will deal with a team member’s retirement. While similar to any person leaving a position, you may get more than two weeks notice, which can be helpful.If you Read more
How can we prioritize effectively in the IT department?We start by understanding that there is not a separate set of priorities for IT. The priorities of the organization are the priorities of IT. We Read more
All organizations use business processes to get work done. Most of these processes, especially in larger organizations, rely on computers and software. IT’s role is to make sure processes, as implemen Read more
The role of a Business Analyst is not one to be taken lightly. They are the central point of contact for many within the project team, accountable for defining and helping ensure that Read more
At the onset of a new project the excitement and enthusiasm for starting, and even more so implementing, a new solution which will solve every problem imaginable is infectious. The project spons Read more
In 2005 Microsoft introduced the synonym functionality for SQL Server. While Synonyms are not something SQL developers are likely to use on a daily basis, they are very powerful and use Read more
Technology is used in companies to improve efficiency, reduce the possibility of human error, and increase productivity. Once a technology stops doing these things because it& Read more
