Dear IT Director, People seem to think that IT has an “easy button.” That we can just make simple changes and slap it into production quickly. How can I respond to this nonsense? Frustrated in Fresno Dear Frustrated, I feel your pain on this. As with most jobs, there are details in our work thatRead more
Dear IT Director, We upgraded one of our major systems last year. We had some glitches, but overall it went fairly well. Here we are a year later, and people still blame the upgrade when they have problems. Very frustrating! Upgraded in Upton Dear Upgraded, Hahaha! HAHAHA! C’mon, laugh with me. LOLOLOL! The only otherRead more
Another year is quickly coming to a close. Unfortunately, 2021 did not turn out to be the year of “putting the pandemic behind us” that we hoped for. Despite that, we hope you saw this year as a turning point and are starting to see a trend toward better times ahead. As you look toRead more
